Refund policy

Return and Refund Policy

We accept return requests for eligible retail items within 14 days of delivery. Returned items must be unworn, unused, and in their original condition with tags attached.

To request a return, email sales@enticlothing.com with your order number and the items you wish to return. Please wait for return instructions before sending any items back.

For returns due to a change of mind, the original shipping charge is non-refundable, and the customer is responsible for return shipping costs. Sale items and wholesale PREPACK items cannot be returned due to a change of mind.

If an item arrives damaged, defective, or incorrect, email sales@enticlothing.com with your order number and photos showing the issue. We will cover return shipping costs for confirmed damaged, defective, or incorrect items. This also applies to sale items and wholesale PREPACK items; contact us so we can review the issue and provide a resolution.

Once we receive and inspect an eligible return, we will let you know whether your refund is approved. Approved refunds will be issued to the original payment method. Your payment provider may take additional time to post the refund.

This policy does not limit any rights you may have under applicable law.